British Gas knows that their business customers don’t have time for poor quality service and as such are committed to continually reviewing and improving their service.
Recently British Gas extended their UK call centre opening hours as a direct response to customer feedback so that their customers could choose a more convenient time to ring with any queries about their commercial gas and electricity accounts and also avoid lengthy phone queues.
British Gas also recognise that their customers expect a personalised service and for this reason they guarantee that every business customer receives a dedicated account manager who , alongside highly trained staff, have the knowledge and experience to help deal with a business’ individual needs.
In additional to this British Gas is offering their customers free energy efficiency advice from trained specialists to enable businesses to make significant cuts in their gas and electricity spending. Coupled with this they are also offering, subject to status, free smart meters. Smart meters are another way of keeping money in the customer’s pocket. A smart meter eliminates the need for estimated billing by sending real time usage data to the billing computer to ensure that customers only pay for what they use.
British Gas are committed to providing to customer service, reducing the cost of your energy and keeping one step ahead with new technologies that can further aid its customers. Just a few reasons why looking them up on the website to see if they can help your business is a good idea.
Posted by Dhemz Apdian - Dias at 12:21 PM